Privacy Policy
Last updated:
Note: Our full Privacy Policy is being finalized. Please check back shortly or contact us at
legal@parcelgoose.com with any privacy-related questions.
ParcelGoose ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our package forwarding services.
Information We Collect
- Account information: name, email address, password (hashed), country of residence
- Shipping addresses you provide
- Package information: tracking numbers, declared values, customs declarations
- Payment information (processed securely by Stripe — we do not store card numbers)
- Session data and cookies necessary to keep you logged in
- IP address and device information for security purposes (login alerts)
How We Use Your Information
- To provide and operate our package forwarding service
- To process shipments and generate customs documentation
- To send transactional emails (package arrivals, shipping confirmations, OTP codes)
- To detect and prevent fraud and unauthorized access
- To comply with US export regulations and Saudi customs requirements
Contact Us
For privacy-related requests including data deletion, please email legal@parcelgoose.com.